Customer interviews, without the busywork.
Tell Tymes who to meet and what to learn. It finds the people, books the interviews, and gives you a straight answer after each one.
How to recruit customer interviews without the busywork.
Recruiting customer interviews by hand means searching a lead database, writing to people one at a time, chasing replies and trading times, all before the first conversation. Most of a founder’s discovery week goes to that, not to listening.
Tymes takes the recruiting. Describe who you want to meet and what you want to learn, or share a few sample LinkedIn profiles. Tymes writes a profile of who to look for and an interview guide, shows 2 to 3 preview profiles, and builds a list of 50 people that you approve or trim before anyone is contacted. It writes to them by email and LinkedIn from your own accounts, at the approval level you set, and puts confirmed interviews on your calendar with a brief on each person. A round aims for 8 to 12 held interviews. After each call, Tymes tells you whether the person is a real potential customer, and why.
Who you meet and what you learn
Who you meet
- People who match the profile Tymes writes for your campaign
- Sample prospects you approve or remove before anyone is contacted
- Confirmed meetings only, with a brief and an interview guide
What you learn
- Whether each person is a real potential customer, and why
- Patterns across all your interviews
- Transcripts kept, so nothing gets lost
Four ways to recruit customer interviews.
| Job | Your network | Cold outreach by hand | A research panel | Tymes |
|---|---|---|---|---|
| Who you reach | People you know, and their intros | Anyone whose email you can find | People who joined to take paid studies | People who fit your profile, from Tymes lead data or your CRM |
| Your time | Low, until the network runs out | High: finding, writing, chasing, booking | Low: write a screener | A few minutes a day on approvals |
| The catch | Friends tend to be polite | It eats the week | Few niche B2B roles | Needs a clear profile of who to meet |
| Best for | Your first few conversations | A short, specific list | Broad consumer studies | Ongoing rounds with a specific B2B profile |
Find. Reach. Meet. Learn.
One loop, run for you. Each round ends with a verdict on every person you met.
Find.
Tymes drafts your company profile and writes who to look for.
Reach.
You approve the prospects, and the messages at the level you choose. Tymes sends them by email and LinkedIn.
Meet.
Confirmed meetings land on your calendar, each with a brief and an interview guide.
Learn.
After each call: a real potential customer or not, and why. The next round starts sharper.
Questions about customer interviews.
How many interviews does a round aim for?
A round aims for 8 to 12 held interviews, enough to see a pattern, and you can set a different number. Tymes builds a list of 50 people to reach, and you approve and refine it until it is right.
Do I write screening questions?
No. You describe who to meet, or share a few sample LinkedIn profiles. Tymes turns that into a profile of who to look for, which works as the filter, and shows 2 to 3 preview profiles. You remove anyone who doesn’t fit before anyone is contacted.
What do I get before each interview?
A brief on the person and an interview guide written for your campaign: what to ask, and what you want to learn from them.
How are meetings booked?
Tymes puts each confirmed meeting on your calendar with a Google Meet, Teams or Zoom link. It works with Calendly, Google Calendar and cal.com.
What happens after the round?
Tymes tells you whether each person is a real potential customer, and why, and suggests who to look for next. You continue, change who you look for, or stop.
Will people get emails at odd hours?
No. Cold email goes out in each person’s own time zone, during their working hours, so it arrives when they are at work.
Can I rate the interviews?
Yes. You rate each interview after the call. Your rating adjusts the list of people Tymes reaches next, so each round aims closer to who you want to meet.
Related.
- Meet the investors who back companies like yours.Tymes finds investors who back companies like yours, sends messages at your approval level, and books the meetings on your calendar.
- Reach the teams you want to build or sell with.Use Tymes to reach the teams you want to build or sell with.
- What you learnA straight answer after every call.
Your calendar, full of the right people.
Join the waitlist and we’ll let you know the moment Tymes opens.